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Online Hospital Sale Information

Account Setup

You will need to have a personal shopping account in order to participate in your hospital online sale.
If you do not have an account, you will need to create one. Select the Sign In link at the top right corner. Follow the instructions to Create a New Account. You will receive an email with a link to complete the account setup. Select the link. Create an Individual account with your name & personal billing information, select Complete, and your account information will display.

Your hospital will email and/or post instructions with the Billing Name & Password prior to the start date for your sale.
You can request this information from us by email uniforms2u. Include your hospital name in the email.
Even if you already have an account on uniforms2u.com, you will need this additional information to be able to use payroll deduction.

To set up for Payroll Deduction, add the following information to your account:
3RD Party / Employer Billing - Under this heading, select Add
Group Billing Name - Enter billing name supplied by hospital
Password - Enter password supplied by hospital
Billing ID - Enter your employee number (UAB - Blazer ID).
Confirm Billing ID - Re-enter your employee number (UAB - Blazer ID).

This step must be completed before you can check out with payroll deduction. All payroll deduction orders must be approved by the hospital. You will be notified if there is a problem. Once signed in and 3rd Party billing is established, begin shopping.

Approval Process

After you submit your order, it is sent to your hospital for payroll deduction approval.
You will receive email confirmation that your order was approved or an explaination if it is denied.

Shopping Tips

Always shop by Department. This is our way of separating the different product lines for each vendor. Picking items within a departemnt insures that your items will match. Example - Med Couture Insight items are a different fabric type than Med Couture Energy. While the colors will be very close, the fabric type is not.

Two lines appear beside the size menu after you select a size.
In Stock or Out of Stock lets you know if we have the item in our local warehouse.
Available Online or Not Available On-line lets you know if the item can be ordered from the manufacturer.
Items that are Out of Stock AND Not Available On-line cannot be added to your cart.

Order Cancellation Policy

Processing on your order begins as soon as you complete the checkout process for credit card orders or as soon as approval is granted for payroll deduction orders.
Please be sure that your order is correct before you complete checkout.
If you need to cancel an order, contact us immediately via phone and email. We will need the name on the order, the shipping address, the payment method, and the order number. We will make every effort to process your cancellation, but can not guarantee that it can be stopped.

Shipping

All of our orders are shipped Priority Mail via the United States Postal Service.
We charge a flat rate of $9.95 for all orders.

Exchange Policy

At uniforms2u.com we carry the latest product lines from the uniform industry's leading vendors. All of the garments we sell are first quality. If you experience problems with any items from your order, notify us immediately.

Exchanges

We will be happy to exchange any new, unworn, unwashed items within 60 days of purchase. Some monogrammed items can be exchanged. Contact us first before your return any monogrammed items. All items must be returned with their original packaging; with tags and inserts. Please do not use the product box as a shipping container.

The shipping charge for exchanges is a flat rate of $9.95. Exchanges will not be processed without shipping payment.

Please include this web exchange form with your exchange.

If you choose to return items purchased with payroll deduction during an online hospital sale, a store credit will be issued for the purchase price of the items, minus shipping charges. This credit can be used online or at one of our on-site uniform sales.