Uniforms 2U.com Store Policies

At Uniforms2U.com we carry the latest product lines from the uniform industry's leading vendors. All of the garments we sell are first quality. If you experience problems with any items from your order, notify us immediately.

Cancellation Policy

Processing on your order begins as soon as you complete the checkout process.
Please be sure that your order is correct before you proceed to checkout.
If you need to cancel an order, contact us immediately via phone and email. We will need the name on the order, the shipping address, the payment method, and the order number. We will make every effort to process your cancellation, but can not guarantee that it can be stopped.

Shipping

All of our orders are shipped Priority Mail via the United States Postal Service. We charge a flat rate of $9.95 for all orders.

Return Policy

Returns

You may return items purchased with a credit or debit card within 45 days of purchase. Returned items must be new, unworn, and unwashed. Logo'ed items are non-refundable. The purchase price of the items, minus shipping charges, will be credited back to the card used in the initial purchase. The credit will be issued after the returned items have been received and accepted by our returns department.

Please include this web return form with your return.

Payroll Deduction is an agreement between between you and your hospital. Uniforms2u.com can not alter or cancel your payroll deduction payments. If you choose to return items purchased via payroll deduction, a store credit will be issued for the purchase price of the items, minus shipping charges. This credit can be used at one of our on-site uniform sales or a phone order.

Exchanges

We will be happy to exchange any new, unworn, unwashed items within 45 days of purchase. Not all logo'ed items can be exchanged. Please email us at customer-service@uniforms2u.com before returning logo'ed items. All items must be returned with their original packaging; with tags and inserts. Please do not use the product box as a shipping container.

The shipping charge for exchanges is a flat rate of $9.95. Exchanges will not be processed without shipping payment.

Please include this web exchange form with your exchange.